People from all walks of life can become successful Gloria Jean’s Coffees Franchise Partners. No prior coffee knowledge is required (although you need a passion for all things coffee!). We’ll arm you with the tools you need to set up and run your coffee house.

Ongoing – Support and training

When you join our franchise network we are committed to supporting your success, offering assistance in areas from coffee expertise to management and merchandising. Being part of a franchised system also means you have access to tried and tested operating systems. Helping your coffee house grow from strength to strength.

Training and support for all new franchisee owners include:

  • Coffee University! A world-class 6 weeks training program covering theoretical and practical aspects of coffee making, guest service and operational facets
  • On-site practical training
  • 24/7 online learning and CREMA to help train your team
  • Comprehensive brand marketing, advertising and promotions program
  • An established operating system and appealing consumer offering

Driving guests – Marketing

Brand identity has always been central to the success of Gloria Jean’s Coffees. Our qualified Marketing Department have years of experience creating and implementing successful marketing campaigns to help drive guests into your coffee house and enhance the Gloria Jean’s Coffees experience. They are responsible for all major national campaigns, digital and social media, promotions and point of sale materials as well as helping you with local coffee houses specific marketing.

Buying Power – Procurement

The experienced Gloria Jean’s Coffees procurement team have a proven track record of managing key supply chains within the food industry. Their focus is to deliver quality, supply chain integrity, innovation and value.

Financial assistance

From time to time RFG may offer special financial options to potential franchise partners. Please enquire with your Franchise Recruitment Manager if there are current offers available.